Return Policy
We stand behind our product and offer a 7 day money back guarantee (exclusions apply). The product must be returned in it’s original purchase condition along with all packaging and documentation. If a package is missing or arrives damaged please contact us immediately. Gold & Rose is not responsible for lost or damaged return shipments. Depending on the product, a re-stock fee may apply. All sale items are final sale.
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Exclusions include: custom designed/engraved jewellery and 24k gold jewellery. Custom designs/engravings and 24k gold are non-refundable items.
Website Product Information
The information and dimensions described on our products page are estimations and may vary slightly. Furthermore, the prices, dimensions, and details are subject to change without notice. Due to material variances products can have slight differences in weight, size, measurements, than what is posted on our website. We strive to offer an estimated value that is as close to the finished product as possible.
Legal Notices
Gold & Rose is not liable for any indirect, special, incidental, or accidental damages of any kind after the product has been shipped. This applies to all jewellery and diamonds. If you have any questions or concerns please do not hesitate to contact us directly.